Portal microsoft 365 plus#
From here you can create a new request by clicking on the plus symbol. Word Excel PowerPoint Microsoft Teams Outlook. You will notice in the image it displays the clients name in the top right indicating you are administering their account. Microsoft 365 subscription plans include a set of apps that help you stay connected and get things done.
Here we can see a client account called ‘Sticky Feet Reptiles’ so to log a new case click on the support ticket button shown.Ĭlicking on the link will log you into the clients portal and land you directly on the service request page. To log a support case, log into your own partner account and go back into the partner section. Click on ‘Client Management’ then ‘Client List’ from the menu to see a list of clients you have delegated admin rights for. Log a support case on behalf of your client Now you have delegated admin access to your clients portal you can now use your own account to log support cases on their behalf. Step 3: Enter the clients email address and send the delegated admin request to the end user and ask them to use the link to log into their portal and accept the request. Step 2: Click the ‘Build your business’ then ‘Request delegated admin’ links from the menu. Step 1: Log into your own partner account as a global administrator and go into the partner section from the app menu. Zoek de Office-versie die het meest geschikt voor je is.
If you’re a CSP then read on to configure delegated administration for your clients. Microsoft 365-abonnementen omvatten een set vertrouwde Office-apps, intelligente cloudservices en beveiliging van wereldklasse, allemaal op één plek. If you manage your own Office 365 subscription then you will need to log a support case via your cloud partner because you can no longer do it directly with Microsoft yourself. If you’re a CSP then you no longer log support requests directly from your clients portal but rather you need to setup delegated administration. Gone to log a new support case in a clients tenant and found you can’t? Trying to log a new case shows the following screen asking you to contact your partner.Ĭhances are you’ve recently purchased licenses from a Cloud Solutions Provider(CSP).
We’re continuing our efforts to resolve the issue by also manually restarting the affected infrastructure to expedite the recovery.Office 365: Can’t log a support case via the portal?
Portal microsoft 365 update#
In the latest update to its admin portal, Microsoft said: “The revert of the update is taking longer than expected to complete. An excruciating 45 minutes later, the company was hurriedly backing out of whatever it had done to its systems. Microsoft confirmed the fault by 0936 UTC this morning. Nationwide Building Society's Faster Payments turn into Slower Payments for 2022.What begins with a 'B' and is having problems at tsoHost? Hopefully not your website.Data centre outfit Interxion hit with outage at central London facility.ISO.org outage hits day 3: Still in the dark as the important matter of bunk bed standards enters discussion.And there was the additional irony that to view Microsoft 365 Service Health from the somewhat sluggish, one was directed to, which was. Other services, such as the Teams Admin Center also dropped over in sympathy, although Teams itself continued functioning. The problem appears to be specific to users in Europe, the Middle East and Africa, according to Microsoft (although some users in North America and Asia reported issues).
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